At Fujian Huansheng Technology Co., Ltd., we have established an after-sales service team which is responsible for keeping close contact with customers and dealing with relevant problems occurred after products sale. If BMG CR-10 can't work normally, please be rest assured that we have formulated solutions to cope with this problem. If the fault in the product is caused due to non-human damages or misuse, and more the product is still under warranty, then we are responsible for repairing the product or delivering a new one to you for free. If the fault is caused by improper use, then it would be different.
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